Beyond Senior Living: Keeping Seniors Safe from Digital Scams

As technology becomes a part of everyday life, seniors are more connected than ever before. From smartphones to tablets, many older adults use these tools to keep in touch with family, manage daily tasks, and even explore new hobbies. However, with these conveniences also come risks. Scammers often target seniors through phone calls, texts, emails, and internet schemes.

At Ashbridge Manor, we ensure our residents are safe in person through our supportive environment and attentive staff. But digital safety is just as important. Here are some tips to help you or your loved one stay protected when using technology.

1. Recognize Suspicious Phone Calls

Unsolicited phone calls are one of the most common ways scammers reach seniors. Many of these callers pretend to be from government agencies, banks, or even loved ones in distress.

Safety tips:

• Dont answer calls from unknown numbers. Let them go to voicemail.

• Never share personal details like your Social Security number, Medicare ID, or banking information over the phone.

• Hang up immediately if the caller pressures you or tries to create a sense of urgency.

• Consider adding your number to the National Do Not Call Registry for extra protection.

2. Be Wary of Unknown Text Messages

Text messages may seem harmless, but they can contain dangerous links or requests for information.

Safety tips:

• Do not click on links from unknown senders.

• Watch out for messages claiming youve won a prize or need to verify an account.

• Report spam texts to your phone provider by forwarding them to 7726 (SPAM).

• Remind seniors that legitimate organizations rarely use text messages for official communication.

3. Spotting Email Scams

Email scams, also called phishing, are a major threat. These messages often look convincing, imitating companies like banks, delivery services, or health providers.

Safety tips:

• Check the senders email address carefully. Fraudulent ones often include misspellings or random numbers.

• Look for poor grammar or spellingcommon signs of a scam.

• Never download attachments or click on links unless you are sure the sender is legitimate.

• If unsure, call the company directly using a phone number from their official websitenot the one provided in the email.

4. Practicing Internet Safety

The internet opens doors to shopping, news, and connecting with friends, but it also carries risks.

Safety tips:

• Use strong, unique passwords for different accounts, and update them regularly.

• Avoid public Wi-Fi for online banking or sharing personal details.

• Install security software and keep devices updated.

• Remind seniors to only visit trusted websites and to look for the padlock symbol in the browser when entering sensitive information.

5. Encourage Open Communication

Perhaps the most important step is maintaining open conversations about digital safety. Seniors should feel comfortable asking questions or sharing concerns if something seems suspicious.

Safety tips:

• Remind loved ones that its always okay to double-check before responding.

• Encourage them to reach out to a trusted family member, friend, or staff member if theyre unsure about a call, message, or email.

• Establish a tech buddy system so they always have someone to consult.

Keeping Seniors Safe at Ashbridge Manor

At Ashbridge Manor, we prioritize the safety and well-being of every resident. While our team provides a secure and supportive environment, we also encourage families to help protect their loved ones digitally. Together, we can ensure seniors enjoy the benefits of technology while avoiding its risks.

If you or your loved one is considering a move to an assisted living community, there's no better time to experience the care and companionship that Ashbridge Manor provides. You can find us at 971 E. Lancaster Avenue in Downingtown, PA, call 610.269.8800, or contact us online for more information. Ask us about our move-in special! Remember, it's never too late to prioritize your cognitive health and seek the care you deserve.